What customers love

Name: What customers love
Brand: Totvsrj-record-dc
SKU: 9788576842378
Price: 49.90 BRL
Availability: OutOfStock

Autor: Harry Beckwith

R$ 49,90

ou 3x de R$ 16,63

Sinopse

Consumer needs are shaped by four social trends: information overload, declining trust, the strengthening of the service sector, and the desire to communicate and establish relationships. It is from these transformations that the author teaches how to build a brand and take advantage of market changes to ensure customer satisfaction and maintain loyalty.